Shipping and Delivery
Your orders will be delivered to you by a courier company of our choice. We aim to dispatch orders within two days from the day the order is placed. This is just an estimate, though, and doesn’t include weekends or holidays. You will receive a shipping confirmation email once the order is authorized and verified.
Information about the shipping cost and time shall be demonstrated with each product and it may vary depending on your location and the logistics in your country.
Shipping Notes for consideration:
- Estimated delivery times are to be used as a guide only. o’Mamma is not responsible for any delays caused by courier services.
- Incorrect entry of your contact & address details will result in the delay of your order’s delivery
- A signature is required upon the receipt of the shipment.
Customs & Duties
Some countries may charge custom duties & taxes. Regulations vary from country to country. Therefore, we are unable to advise you on your particular charges. In the case that your shipment has been charged, you will be contacted by your local customs officers and you will be required to cover this charge.
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.